Storage & Backup L2 Project Support

Descrizione

Job Description
The GPS Storage and Backup is a Global Unit with the responsibility of ensuring the overall aspect of Data protection by operating, provisioning and developing backup & storage international infrastructure services. It is focused on being the global and industrialized organization and on high-class service provider for OnPrem & cloud solutions. The unit is located in Italy and is part of the Infrastructure Operations Division of Generali Operations Service Platform.

The Storage & Backup L2 Engineer supports the engineering of Backup and Storage infrastructures, including the design and the implementation of the needed HW/SW procedures and tools, the performance monitoring, the troubleshooting of issues and optimizing in a continuous improvement process the efficiency and effectiveness of the infrastructure services and costs. This role will lead or participate to international projects, providing solutions, plans, specifications, and detailed schemas for Storage & Backup architecture, will provide detailed information for hardware and software selections and implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements.

Key responsibilities of the role will include:

  • Project participation as storage & backup team leader or solution architect. Supports the technical coordination of the team, execution of project task (e.g estimation, planning, constraint definition, activity clarification, solution proposal, implementation execution, validation and document preparation, handover to operation) during and out of business hours
  • Reporting and analytical capability to structure raw data and trend and create managerial overview or incident historical analysis deep dive using SQL query on database view or pivot
  • Identifies proposals for optimization or risk reduction, increase productivity on regular basis, industrialize and automate activity. Participate to RFP production and analysis
  • Contributes to the storage & backup documental framework (policies, guidelines, technical measures, procedures, etc.)
  • Acts as interface for technical topics towards Customers or another GOSP unit
  • Basic administration/configuration management and implementation tasks (L2 level) with focus also on Problem solving of critical issues, war room, emergency activity and performance analysis in multi-platform and multi-technology environment

    Requirements
  • Degree in Computer Science or engineer
  • At least 3 years of experience in main provider services /enterprise environment in storage and Backup area. (5-year experience if degree not available)
  • Fluent English (at least CEFR B2, written/spoken)
  • At least 1 Certification in the Storage or Backup or Project management

The ideal candidate should manage the following skills in the related perimeters:

STORAGE SAN DISK

Perimeter: Multivendor Storage environment based on DELL (Power VMAX ,SRDF), IBM DS8900, SVC, V7000, FS9000, A9000, PPRC, Metro Mirror and Global Mirror, TPC and CSM), HUAWEI (Dorado18K)

  • Change and upgrade coordination, Project participation as team leader and solution architect. Supports the technical coordination of the team, during projects execution (e.g estimation, planning constraints definition, clarification and validation or document preparation)
  • Reporting and analytical capability to structure raw data and trend and create managerial overview or incident historical analysis deep dive using SQL query, database view or pivot
  • Basic Administration capability on most of the equipment mentioned in the perimeter (management of pool, volumes, volume group, host, masking view, cluster, replication relation, consistency group, snapshot etc.)

    PLATFORM

Perimeter: Platform and advanced operating system skills (AIX, Linux, Vmware,Windows , GPFS, LVM , ASM , OVM )

  • Platform Advanced administration skills (LVM advanced activities like LV creation, VG creation, LVM mirroring, GPFS management, Filesystem management, GPFS mirroring, tiebreaker etc., Microsoft cluster, windows volume manager, ASM operation, CIFS operation on windows server, NFS protocol operation and problem solving on Linux/AIX system, Trace analysis capability, VMware activities, etc.)

    STORAGE DISK NAS

Perimeter: NETAPP (FAS/AFF family, ontap OS, ontap select, metrocluter, snapvault,Fabric pool, Workflow automation, OCUM, snapdrive, snapmirror and vault)

  • Change and upgrade coordination, Project participation as team leader and solution architect. Support the technical coordination of the team, during projects execution (e.g. estimation, planning constraint definition, clarification and validation or document preparation)
  • Basic Administration capability on all the equipment mentioned in the perimeter (NAS aggregate / volume management , SVM management, ifgroup creation and management, Snap Vault and Snap Mirror session and config, clone quota, QOS, cIFS, and NFS protocol advanced knowledge, activity on operating system, Performance classes, automatic tier, FAST technology, fpolicy (QUOTA, AUDIT), AD management and ACL, DFS, Vscan, DR test activities, DR activities, Golden copy procedure, Takeover/giveback/site failover, Trace, patch management, upgrade, monitoring security and backup configuration)

    SAN SWITCH

Perimeter: SAN director Brocade + SAN NAV SW and CISCO MDS , Multiprotocol Router (CISCO)

  • Change and upgrade coordination, Project participation as team leader and solution architect. Support the technical coordination of the team, during projects execution (e.g. estimation, planning constrain definition, clarification and validation or document preparation)
  • Basic administration capability on all the equipment mentioned in the perimeter (ports management, ISL management, Logical switch, zoning, alias, zoneset management, monitoring, security and backup configuration)

    BACKUP

Perimeter: DELL (Data Domain, Air gap), IBM (TS4500), IBM Spectrum protect (AIX and Windows backup server), Commvault (Via Java or Command center, media agent and Hyperscale solution)

  • Change and upgrade coordination, Project participation as team leader and solution architect. Support the technical coordination of the team, during projects execution (e.g. estimation, planning constrain definition, clarification and validation or document preparation)
  • Basic administration capability on all the equipment mentioned in the perimeter (AIX and Windows TSM servers, Commvault server and media agent, TDP/agent for SQL, SAP,SAP hana Oracle, Exchange ,Domino,DB2 , EMC DDbost, Commvault and all the agent related, NDMP backup – Audit compliance check and morning check etc.)
  • Basic administration capability on Cloud AWS and Azure

    DATA ANALYTICS
  • Database management in SQL, including view creation and Query. Sql statement
  • Graphical and pivot management of data
  • Power point presentation of complex concept and Scenario
  • Microsoft Office suite usage (Word, PowerPoint, Excel, Access, Visio)