Operational Excellence Professional


Job Description
Within the Group Operational Excellence (Group Chief Operating Officer) we are looking for a talented and proactive resource to join the team.

The Operational Excellence Unit has the responsibility to drive operational excellence throughout the Group with a tight focus on the cost governance across the entire operating cost base, coordinate the initiatives related to operational expenses optimization and cost savings, collect and analyze business and operational data from the owner functions, identify levers and initiatives for transformation, leveraging the scale of the Group, capturing synergies, driving service levels, productivity and functional delivery.

The successful candidate will be in charge of performing cost governance and oversight and managing operational excellence initiatives as part of a team with focus on selected areas and/or Business Units. In the role, the candidate will interact with executives of Generali local legal entities and will be a key business partner for the Group COO area stakeholders (IT, Procurement, Smart Automation, …). The role also implies working closely with Group Finance as part of Group’s strategic planning and control cycle.

This is a challenging opportunity for a dedicated and highly motivated individual to contribute in one of the most important strategic programs of the Group.

Key responsibilities of the role will include:

Collecting and analyzing business and operational data

Identifying opportunities and levers to achieve operational expense optimization and cost savings

Designing and implementing global initiatives, also leveraging on central competences and Group best practices

Monitoring and overseeing the implementation of local initiatives

Our ideal candidate will meet the following requirements:

Degree in fields such as Economics and Engineering

3+ years of experience in operations and/or planning & control/ finance in the Financial Services industry or experience in top tier consultancy firms with focus on Financial Services

Italian and Fluent English are minimum requirements, additional languages (e.g., French, German) will be considered a plus

Self-starter with ability to work with minimal supervision and with ownership and accountability for project deliverables

Proved track record in managing multiple stakeholders in international contexts

Nice to have:

Strong learning agility and problem-solving skills

Effective leadership and stakeholder management skills with a result-oriented approach

Structured project management approach and mindset

Creativity, ability to challenge the status quo and to support the challenge with logical rational

Company Profile
Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees. Our Group aims to become the standard bearer and industry leader in the European retail insurance market, building on our existing base of 50 million retail clients, out of an overall total of 72 million.